Frequently asked questions

Lessons are live, by video call, with your teacher. You speak, ask questions and practise just like in a real classroom, from home, on a computer, tablet or phone.

Yes. We welcome all levels, from complete beginner (A1) to advanced (C1). The free level test places you in the group that matches your level.

8 students at most. Enough to interact and do role plays, few enough for everyone to speak in every session.

Each session lasts 1h30, with 2 sessions per week.

Morning (9am – 12pm), afternoon (2pm – 5pm) and evening (6pm – 9pm) slots. For one-to-one lessons, times are set with you.

Let your teacher know in advance: they will tell you what to review to catch up with the group. One-to-one sessions can be rescheduled.

A computer, tablet or phone, a decent internet connection and, if possible, a headset with a microphone. That’s all.

A group is ideal to practise speaking and stay motivated, at an affordable price. One-to-one (private tutor) suits you if you have a precise goal, a busy schedule or want to progress faster.

Yes. The 30-minute trial lesson is free and with no commitment. It is a chance to meet, assess your level and recommend the right programme.

During the trial lesson, the teacher talks with you in English and asks a few adapted questions. They then tell you your level (A1 to C1) and the group that suits you.

Book your free trial lesson online or message us on WhatsApp. Our team gets back to you quickly to set a date, then you choose your plan.

As soon as a group at your level is available, usually very quickly. For one-to-one lessons, you start as soon as you have chosen your times.

From 900 MAD for 3 months (2 sessions of 1h30 per week). The 6- and 12-month plans include 1 or 2 free months. Private lessons are on quote.

Bank transfer, CashPlus, WafaCash. Our team sends you the details on WhatsApp.

Yes, a discount applies when several members of the same family enrol. Contact us to find out the amount.

No. The plans are the same for kids’ English, general English, business English and TOEFL / IELTS preparation.

Qualified, experienced English teachers, chosen for their teaching skills and patience. You can meet part of the team on the Teachers page.

Yes. El Ferdaous Center has been accredited by UK Accreditation for Professional Training and Education (certificate no. UK 251). Details are on the Accreditation page.

Our lessons are 100% online: you can follow them anywhere in Morocco and from abroad.

Yes, on request. Tell us how many people, their level and your goals: we will suggest a suitable format.